Breast Cancer Network Australia (BCNA) is Australia’s leading breast cancer consumer organisation. We stand with Australians affected by breast cancer to ensure their voices drive meaningful change. As the leading breast cancer consumer organisation, we inform, support, connect and advocate driving a sense of connectedness for our community and better outcomes for them and our healthcare system.
Over the past 25 years, we have built a strong and resilient network that has brought together over 250,000 individuals, so far. We are led by the lived experience of those who have already been diagnosed, so we can support their journeys today, and improve the lives of those who will be diagnosed tomorrow.
We’re growing! As part of our ambitious new strategy, we’re creating exciting opportunities for motivated professionals to join us and help shape the future of BCNA. This role reflects our commitment to innovation, strengthening our services, and expanding our impact to deliver even greater value to the communities we serve.
Job Description
We’re looking for a passionate and organised individual to join us as our Donor Stewardship Coordinator to support the stewardship of our donors and help strengthen relationships that make our work possible.
As our Donor Stewardship Coordinator, you’ll be at the heart of sustaining the relationships that make our work possible. You’ll manage and optimise personalised donor journeys, coordinate donor communications, and use data to drive engagement, retention, and loyalty across our individual giving program.
This is a hybrid, full-time ongoing role based at our Camberwell office, with flexibility to work from home2 days per week.
Desired Skills and Experience
What you'll do
Manage and optimise personalised donor journeys and stewardship experiences that drive engagement and loyalty
Coordinate donor recognition initiatives
Manage inbound donor enquiries with empathy and professionalism (phone and email)
Create donor communications — updates, acknowledgements, and impact stories
Maintain accurate donor data in Salesforce CRM; record interactions, donations, and prepare thank-you letters and calls
What you'll bring
Experience in developing supporter journeys that build donor loyalty.
Understands individual giving tactics and donor engagement techniques
Good analytical skills, with the ability to interpret data, identify trends, and provide evidence-based recommendations
Communicates clearly and confidently, collaborating effectively across teams, suppliers, and agencies
Brings creative thinking to develop compelling messaging and donor engagement initiatives
Demonstrates excellent organisation, time management, and attention to detail across multiple projects
Experience using Salesforce or an equivalent CRM
Shows adaptability and problem-solving skills to continuously improve processes and campaign outcomes.
Motivated by purpose and takes pride in delivering exceptional supporter experiences
You’ll be joining a supportive team invested in your growth, with genuine opportunities to help shape donor strategies that drive long term impact. Your work will be meaningful and visible, allowing you to see the difference you make every day. You’ll be part of a warm, collaborative, purpose-driven culture where your contribution truly matters.
If this sounds like what you have been looking for and you're ready to be part of something special, we’d love to hear from you.
Why join us
Purpose-driven work — see the direct impact of your efforts on 250,000+ Australians affected by breast cancer
NFP salary packaging — package up to $15,900 per year, meaningfully increasing your take-home pay
Hybrid working — genuine flexibility with work-from-home arrangements (3 days in the office / 2 days WFH)
Career development — real opportunities to shape donor strategy and grow your fundraising career
Collaborative culture — join a warm, supportive team where your contribution is visible and valued every day
a cover letter that references the key selection criteria
a resume that outlines your skills and experience for this position
BCNA is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.
Applicants must hold unlimited working rights suitable for an ongoing role and will be subject to successfully completing a National Police History Check.
